Privacy Policy

Last modified: August 27, 2015

Introduction

Sidepoint Inc. ("Company", “us”, or "we") respects your privacy and is committed to protecting it through its compliance with this privacy policy.

This privacy policy describes the types of information we may collect from you or that you may provide when you visit the website www.Creditassist.com (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • In e-mail, text and other electronic messages between you and this Website.

It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by our Company; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, then you may not use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No person under the age of 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@creditassist.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • that identifies a specific user of the Website and is provided by the user. When you engage in certain activities on the Website, such as when you register to use the Website, we may ask you to provide certain information about yourself that we will collect and store, such as name, postal address, e-mail address, telephone number, social security number, date of birth, credit card information and/or bank account information ("personal information"). Depending on what activity you are engaged in, some of the information that we request will be identified as mandatory or as voluntary;
  • that identifies your computer and its navigational patterns through the Website (but not a specific user). We may automatically collect such information when you visit the Website, through the use of a variety of tools including cookies (small text files that are stored on a user’s computer for record-keeping purposes and which contain information about that user’s computer), or other available data analysis or collection technologies; and/or
  • about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Directly from you when you provide it to us.
  • Information that you provide by filling in forms on our Website or by submitting information to us. This includes information provided at the time of registering to use our Website, subscribing to our service, or when requesting additional services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our Website, including location data (e.g. IP addresses) and other communication data and the resources that you access and use on the Website.
  • Information that you provide by filling in forms on our Website or by submitting information to us. This includes information provided at the time of registering to use our Website, subscribing to our service, or when requesting additional services. We may also ask you for information when you report a problem with our Website.
  • Information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect automatically is statistical data, but we may maintain it or associate it with personal information we collect in other ways or that we receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Recognize you when you return to our Website.

Third-party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

At this time, we do not respond to browser “do not track” signals nor do we provide you the option to opt out of behavioral advertising.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products or services that you request from us.
  • To fulfill any other purpose for which you provide it, such as contacting and/or sending written correspondence to creditors, credit reporting agencies, and others on your behalf.
  • To provide you with notices about your account, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (e.g. the order form or registration form and adjust your user preferences in your account profile).

Disclosure of Your Information

We may disclose aggregated information about our users, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Company's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred.
  • To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use [Terms of Use] or other agreements, including for billing and collection purposes.
  • We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Choices About How We Use and Disclose Your Information

We may disclose aggregated information about our users, without restriction.

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located in your “account settings” section. You can also always opt-out by sending us an e-mail stating your request to optout@creditassist.com.
  • Promotional Offers from the Company. If you do not wish to have your personal information used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box located in your “account settings” section. You can also always opt-out by sending us an e-mail stating your request to optout@creditassist.com. Additionally you may send us a return e-mail asking to be omitted from future e-mail distributions. This opt out only applies to information you have provided to the Company as a result of using its Website.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us on this Website to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by checking the relevant box located in your “account settings” section. You can also always opt-out by sending us an e-mail stating your request to optout@creditassist.com.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an e-mail at account@creditassist.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California Privacy Rights

In response to a California law, the Company will automatically treat individuals with a California billing addresses as if they had requested us not to share their information with nonaffiliated third parties except as permitted by the applicable California law. We will also limit the sharing of information about you with our affiliates to comply with California privacy laws that apply to us. Residents of the State of California may request a list of all third-parties to which we have disclosed certain information during the preceding year for those third-parties' direct marketing purposes. If you are a California resident and want such a list, please contact us by emailing us at info@creditassist.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. [All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and other personal information, will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page, along with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, such will be disclosed via a mechanism on our website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

info@creditassist.com
or via our toll-free number:
(888) 282-5313

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